Google Local Restaurant Tests: Reservation Answer Box & Visual Attributes

Google Local has been on a tear lately with tests being reported on a regular, almost daily basis. Two that really caught my eye were local restaurant results found by Sergey Alakov and the other by Kevin Indig (h/t Megan Hannay). These many tests are a testament to Google’s continual effort to gain audience and more importantly, … Continue reading Google Local Restaurant Tests: Reservation Answer Box & Visual Attributes

Google Spam Hall of Shame – A Well Deserved Group Award

This week’s second Google Spam Hall of Shame award goes to not one deserving business but to a group, who have worked hard and persistently to achieve this honor (drum roll please….)- the personal injury lawyers of the City of Orlando. This achievement, of having every listing(ok two out of three1) in the 3 Pack and the … Continue reading Google Spam Hall of Shame – A Well Deserved Group Award

Best Searches Now Default to +4 Star Listings in the Local Pack & Increased Granularity

Two interesting developments in the Local Pack today. Joy Hawkins,  (via Dave DiGregio) pointed out that “Best Keyword + City” searches now return 3-pack results with average ratings of 4+. Sergey Alakov pointed out on Twitter that the rating drop down now display increased granularity with 1/2 point differences now selectable. Why is this important? Google is … Continue reading Best Searches Now Default to +4 Star Listings in the Local Pack & Increased Granularity

Google Adds Product & Service Menu Links to the Knowledge Panel

Google is now displaying a Product/Page Link in the Knowledge Panel and providing direct entry of the link via the Google My Business dashboard. Last week Google added the ability for individual restaurants to add their menu links to the GMB dashboard and have them show in their branded KP result. At the time it appeared to support service … Continue reading Google Adds Product & Service Menu Links to the Knowledge Panel

The GMB User’s Guide Google Forgot To Publish

I don’t often express pride publicly but one thing I am very proud of is LocalU. Over the years this group of talented Local SEO’s has led the industry in educating and training small businesses and agencies in ethical, sustainable and leading edge Local SEO. One such effort is Joy Hawkin’s new training manual, The Expert’s Guide to … Continue reading The GMB User’s Guide Google Forgot To Publish

GMB Now Allows All Dashboard Accounts to Access 18 months of Data

Yesterday, bulk users received the ability to download 18 months worth of data across all of their listings. Today it appears that all accounts, whether bulk or not, have the same capability. This means that individual businesses will now be able to go back 18 months in their data analysis AND it means that agencies … Continue reading GMB Now Allows All Dashboard Accounts to Access 18 months of Data

Google GMB Upgrades Bulk Listing Insights and Provides High Traffic Store Data

There are two recent Google My Business Insights roll outs that are happening that should benefit bulk listings and those businesses with higher levels of foot traffic. Bulk Insights Download Evan Older reports on G+ that Google is now shipping the ability to download aggregate data in a spreadsheet form on all of your listings. … Continue reading Google GMB Upgrades Bulk Listing Insights and Provides High Traffic Store Data

The Largest Review Spam Network Ever Or… Who is Shazedur Rahman and why should you care?

The title, The Largest Review Spam Network Ever, might seem like hyperbole. While I don’t yet know the network’s full size, it is responsible for tens if not hundreds of thousands of fake reviews. If you are interested in stories with happy endings, you would be better off reading some other post0. More importantly… Who … Continue reading The Largest Review Spam Network Ever Or… Who is Shazedur Rahman and why should you care?