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Posted by ShellShock

This post was originally in YouMoz, and was promoted to the main blog because it provides great value and interest to our community. The author’s views are entirely his or her own and may not reflect the views of Moz, Inc.

The SEO landscape has changed so much in the last few years in the wake of the Penguin and Panda apocalypse that the discipline is now considered in the broader terms of online marketing or digital marketing. The one element that is common is the requirement for new skills such as PR, classic marketing and most importantly: creativity. Agencies and freelance individuals who can’t adapt, evolve and embrace the new mode of thinking/operating are vulnerable with nowhere to hide behind mediocre work and outdated tactics.

Be more creative, is a phrase often used within business and marketing with little consideration given to its meaning. But, what does it mean to be creative?

There is much confusion about what creativity is and a general misconception of mistaking style for creativity. Most designers are stylists: they make things look good. Creativity is about concepts, ideas and innovation. In art school, I was always taught that being able to justify the concept was the most important element of creativity. You had to argue your reason for why the design piece was a solution to the problem. I can still recall how nervous I used to get before a group critique session (the phrase blood bath comes to mind) even though it was over 20 years ago. It’s not about how good it looks – it’s how well it answers the questions.

Creativity is a skill we can all access. Everyone has the capacity to generate ideas. Admittedly, some people are more inclined towards creative thinking, just as some are able to figure large maths calculations in their head or swim like Michael Phelps. But anyone can increase his or her level of creativity by learning the skills of thinking and exercising their idea muscle.

I recently published a free ebook called ‘What is Creativity?’ and the following are six ideas extracted and expanded from the book to increase your creative thinking and improve your online campaigns:

“Creativity is not a talent, it’s a way of operating.” John Cleese

Learning to switch into open mode
Ex Monty Python, John Cleese understands and defines the creative process as learning to switch between two states or modes: open and closed. When we are under pressure and stress to deliver, such as in our everyday working lives, we are in closed mode. When we are relaxed, detached from problems and playful, we are in the open mode. Open can be considered playful (lateral thinking) and closed logical (vertical thinking). Just as we need both lateral thinking and vertical thinking, we need open and closed states to solve a problem: the open state allows us to develop creative ideas and then the closed state to plan and implement the idea. These are similarly aligned to vertical and lateral thinking processes.

1: How to achieve an Open state
Schedule time to avoid being distracted and remove the pressure to instantly generate ideas; your brain needs time to open up. The optimum amount of time is 90 minutes, it takes a minimum of 60 minutes for the brain to focus on a task and after 90 minutes will be prone to distraction and need a break.

Place of work is essential for creatives to get into state – most writers and artists will follow a routine and often have isolated spaces such as garden offices to minimize distraction. Some artists need to be surrounded by ephemera such as the collection of memorabilia that Paul Smith surrounds himself with for inspiration. Others, like Maya Angelou, prefer minimalism and, like myself, need an uncluttered desk and space for an uncluttered mind to be able to think.

Agatha Christie preferred to work in a large Victorian bath whilst eating apples. Benjamin Franklin would work naked for an hour every morning. Maya Angelou preferred the isolation of a hotel room and requested everything removed from the walls; she would bring her own sherry and ashtray. The eccentric poet Dame Edith Sitwell would lie down in a coffin finding inspiration in the claustrophobic and restrictive space.

You don’t need to go to the extremes of a coffin but find a space which is conducive to relaxation and without distraction, anywhere that removes you from association with work or pressure (preferably not home). Try a coffee shop (JK Rowling famously wrote Harry Potter in her local coffee shop), the library, a hotel or even a camper van (Breaking Bad style). Removing yourself from the usual place of work will remove yourself from distraction, help the brain to break pattern which in turn will switch into a more receptive state for ideas.

To access open mode if you are in a group:
The open state thrives in humor and play so try the dinner party technique: create the dream dinner party guest list, such as Einstein, Da Vinci, Churchill, Kennedy or even fictional characters such as Don Corleone, Jack Sparrow and Luke Skywalker. Each person should take a persona and become their character – they must answer questions and think like they would imagine that character to think. The perfect warm up exercise; it is huge fun, encourages humor, it breaks awkwardness and forces the brain to break pattern from your normal style of thinking. Keep this game going for a minimum of 20 minutes before your brainstorm.

To access open mode if you are alone:
Research has shown a correlation between increased dopamine and creativity. Dopamine is a pleasure chemical which the brain releases to signal success but this chemical is not as straight forward and predictable as a reliable tool. The increase of endorphins will elevate our mood and help us achieve our open state: physical exercise is one of the easiest ways to access a rush of endorphins although, spicy food, sexual activity and pain can also trigger release – so whatever gets you going!

Try a walk, swim or bike ride to stimulate feel good. You want to ensure a careful balance of feeling exhilarated but also avoiding energy depletion. Opt for a route that you haven’t been on before to break any automatic behavior patterns. Walking in a new part of town and observing the unfamiliar territory or running backwards will stimulate new thought and movement patterns thus putting you into a more creative and receptive state.

“Creativity is just connecting things. When you ask creative people how they did something, they feel a little guilty because they didn’t really do it, the just saw something. It seemed obvious to them after a while.” Steve Jobs

2: Make connections with an ideas wall
The ability to make connections and see relationships between seemingly random elements is the secret to creativity. Combining old elements to create something new.

Idea walls solve crimes
It’s no coincidence that you see examples of ideas walls on TV dramas and movies such as: Homelands, Sherlock Holmes, A Beautiful Mind and Three and a Half Days Later. Detectives have long used this technique to assist solving crimes. Placing photographs of the known or suspected perpetrators, victims, crime scenes and evidence on a wall enables items of evidence to be repositioned and grouped; string can link items together for visual affect. A detective can then stand back and mentally take in a great deal of information at once. The brain begins to process and use its natural ability to seek the connections between the items, find the clues and answers to the case.

images from Crazy Walls

When the BBC conducted a site redesign in 2010 they printed out the entire site and mounted on a wall affectionately known as ‘the wall of shame’. To enable them to better visualize what they had and to unify the visual and interaction design of the desktop and mobile sites.

How to create a content strategy ideas wall
Tools needed: paper, colored pens, highlighter pens, print outs of all reference material, colored string and push-pins, post it notes, blu tack or tape, and a large wall space, pin board or sheets of foam board.

• Organize your reference material into themes or groups and pin/stick to the wall.
• Devise a color code system for your different groups with the pen color you have and use the colored pens and highlighter and mark and highlight relevant pages and sections of information. (Homelands style, see above)

• For example, if you are working on content strategy for your site group into:
  • Influencers – list influencers who could help to broadcast your content and sub group in different social media channels, newsletters and authority sites (eg Guardian, Huffington Post, Fast Company)
  • Audit – audit current site content
  • Idea sources – places to mine ideas from such as offline periodicals, online Q&A sites like Quora, social media channels and Google trends
  • Host Locations – potential sites to target for exposure, shares and links: authority hub sites, bloggers, online magazines/publishers, email newsletters and social media sites

• By grouping related themes we start to see patterns. If you have a piece that doesn’t fit into a group this ‘outlier’ could in itself give ideas.
• Stand back from the wall and look for potential relationships or connections between the information. Using push pins and colored string make a visual link between the two. (See photos above)
• The key here is flexibility: move pieces of paper round, create new string links, devise new groups – by repositioning, regrouping and relinking this is where your ideas will start to form and generate as you begin to make the connections.

If wall space is an issue or you prefer a digital version, Mural.ly is an online alternative to creating an ideas wall; describing itself as “an online whiteboard designed to visually organize ideas and collaborate in a playful way.” Mural.ly allows collaboration of team members and you can drag and drop your reference material onto the white board and reposition items and make notes. I have only just begun to play with this tool and it has huge depth and potential to assist in creative projects.

image from Mural.ly

Pinterest is one of my favourite scrapbook tools for collecting visual information as an alternative. I use Evernote extensively for collecting information and research material. Quora is my favourite site for finding ideas for content.

4: How to brainstorm the right way:

Generating ideas for content, marketing strategies or even creative use of data can all be more productive if tackled in a group – the synergy from more than one person will bring fresh perspective, new ideas and energy. But, brainstorming is such a common term that most people don’t consider how to undertake a session effectively.

One of the most important elements within team idea generation is trust and harmony. The group must be able to work well together through respect for each others’ opinions and ability and a general air of amiability. Any disagreeable personalities, critical individuals or large egos are not conducive to successful creative brainstorming and should be excluded from the group.

image from Atomic Spin

The following rules should be set to deter any fear or negativity that can squash creativity so that you can encourage a safe space to open up:

• A diverse range of skills present in the group works well in bringing alternative approaches, as does varying levels of experience, age, gender and personality.
• Allocate enough time to warm up and to focus. Between an hour and 90 minutes is preferable – after this the brain loses focus and needs a break. I recommend the ‘dinner party’ game above or another icebreaker to create an open state.
• Allow the most junior person in the room to speak first and in turn to most senior. This removes any pressure from a junior member who may be intimidated to follow an experienced authority.
• Stay focused on the topic. It is natural in group discussion to lose focus and drift into other subjects. The moderator must be vigilant in this area.
• An experienced moderator is essential to the process and should be able to direct and manage the group without obstructing and keep the group on track and focused and ensure everyone follows the rules (such as not being negative or overbearing). The moderator will take notes (on a white board) and assist as an objective opinion to draw connections between ideas.
• Above all else no judging, criticism or rejection of any idea – anything is valid and can be considered.

“Creativity is the process of having original ideas that have value.” Sir Ken Robinson

5: Change your thinking, change your life
If your natural disposition is not creative a creative thinker you can become more creative through repeated action, discipline and learning new ways to think.

Repetition and discipline
The more the brain processes a routine or skill, such as a new language or driving a car, the deeper the synapses physically carve a channel in the brain. Which explains to some degree why when we first learn a skill we have to concentrate intensely; it takes a great deal of energy, but through applied discipline it eventually becomes almost automatic and we don’t appear to think about what we are doing, the subconscious takes over.

Ten ideas lists
One of my favorite exercises to train your brain and develop your idea muscle is to generate lists of ideas everyday. I have to credit James Altucher and I recommend his article on how to become an idea machine here:

The concept is simple but challenging: think of ten new ideas. These can be for anything such as ten new business ideas, ten new ways to obtain quality earned links, ten new ways to improve conversion on a page or ten new ways to save energy, ten new ways to make a better cup of coffee or ten new ways to travel to work. For example:

Ten new ways to travel to work for free:

1. Walk
2. Push bike
3. Run
4. Roller blades
5. Hitchhike
6. Horse
7. Skate board tied to a car (do I need to explain why this is a bad idea?)
8. Get a job next to a canal and kayak to work
9. Move to the Caribbean, live in a beach hut and swim to work
10. Move to the top of a hill and go kart – makes the home journey a challenge (next list?)

The purpose is not to create ideas you will act on or even sensible, rational or reasonable ideas. This is gym training for the mind only so don’t get precious with your lists. Your first few lists may appear deceptively easy but as you begin to run out of obvious ideas you have to work hard just to think of list ideas and ten new ideas for my ten new ideas list is going to make your brain work for it. Don’t make the mistake of underrating this exercise; everything improves and becomes easier with practice and repetition.

6: Garbage in: Garbage out
My advice above all else is to read as widely as possible as I believe this feeds a creative mind more than any other activity. Just as athletes can only achieve their personal best if they eat a highly optimized diet, creatives need quality brain food and mental stimulation on a regular basis to operate at their creative best. You get out what you put in.

This article is an extract from ‘What is Creativity?’ a 76 page free ebook which offers an introduction to creativity with actionable tips to improve your thinking skills. The second part of the book is dedicated to thought leaders interviews who were posed the question: “what does creativity meant to you?”. Contributors include: Rand Fishkin, Bas Van Den Beld, Paddy Moogan, Neil Patel, Dave Trott, Lee Odden and Chris Brogan. You can download a free copy at creativity101 here…

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The soft skills revolution

• Research conducted for Econsultancy’s new Skills of the Modern Marketer Report indicates that marketers are attributing more value than ever to so-called ‘softer skills’, alongside the more traditional vertical expertise that recruiters look for.
• For example, three-quarters (75%) of marketers said that the ability to embrace change was important, while almost two-thirds (63%) highly value the ability to spot opportunities and adapt strategies quickly.

How important would you say the following softer skills or behaviours are to being an effective marketer in the modern digital world? 

#GiveGregTheHoliday

• Not so much a digital stat as a heart-warming tale of social media users clubbing together to get one lucky guy a trip to Vegas.
• A security guard from the Arcadia retail group was the unwitting hero of a viral campaign after his holiday request was accidentally sent to the companies 3,500 staff.
• The hashtag #GiveGregTheHoliday trended in the UK for most of Thursday 22 May, resulting in TrekAmerica offering him a free trip to Las Vegas. 
• Several other brands also got involved to offer him products to such as a suit and cosmetics. You can read all about it here.

We’re taking action and have decided to #givegregtheholiday. A TrekAmerica mini adventure with flights to Vegas. #GregGotTheHoliday!

— TrekAmerica (@trekamerica) May 22, 2014

How should email marketers spend their time?

• Data from a new Econsultancy/dotMailer Email Marketing Speed Imperative Study reveals that email marketers are spend most of their time working on creative/content.
• The report is based on an online survey of more than 500 client-side and agency email professionals across a range of sophistication, company size and sector, conducted in the fourth quarter of 2013.

How does the average email marketer divide their time?

Almost half of UK shoppers like to showroom

• Almost half of British consumers regularly practice ‘showrooming’, according to new research by EE. 
• The survey suggests that more than 20m consumers (equivalent to 44% of total shoppers) now visit physical stores to browse products while using mobile devices to find the best deals online.
• Demographically, the trend is most popular with young people – 53% of 18 to 34 year olds say they showroom while out shopping.
• The results are based on an online survey of 2,000 UK consumers conducted during March 2014.

The real reason your marketing costs are increasing

• Differing user behaviours are leading to an increase in marketing costs, according to analysis of client data by Fusion Unlimited.
• It looked at data from a range of clients and compared path length reports from Q1 2013 to Q1 2014.
• The results showed that nearly 80% of the clients were seeing an increase in visits to purchase YoY, with an overall average increase of 8% and several over 20%.
• One and two visit journeys still make up 50%-80% of conversion volume, but this was down on average by 4% and 1% respectively YoY.
• The most significant trend though was in longer journeys to sale. Journeys of 10 steps were up 30%, 11 steps 50% and 12 or more steps were up a huge 85% on average YoY.

Old people aren’t afraid of the web

• Stereotypes of old technophobes being left behind by tech-savvy youth are unfounded, according to new research from iProspect.
• The survey found that internet usage actually increases with age, with 63% of 70+ spending 11-30 hours per week online, compared with 60-69 (47%), 50-59 (43%) and 30-49 (39%).
• Furthermore, younger and older generations are similarly confortable with the level of data security on most popular and recognised websites – 66% of 30-49 year olds and 67% of 50+ don’t see data security as a barrier when shopping online, rising to 69% among 60-69 year old and 70+. 

Mobile traffic does not equal mobile conversions

• New research from Econsultancy and Adobe shows that even now many companies still haven’t implemented an effective mobile strategy.
• In fact only a third of respondents (36%) agree that they have a mobile strategy compared to 45% who disagree.
• The Finding the Path to Mobile Maturity Briefing Report also show that mobile traffic does not equal mobile conversions.
• On average, businesses surveyed for this study reported that 31% of their web traffic comes via mobile, however 71% of company respondents achieve less than 20% of overall ecommerce revenue through mobile devices.
• The report is based on a global survey of 600 client-side and agency marketers carried out in March and April 2014.

How much of your / your clients’ total website traffic is via mobile devices? (including tablets and smartphones) 

Ebay bashed by Panda 4.0

• Google rolled out another Panda update this week, impacting 7.5% of English search queries.
• Preliminary research by Searchmetrics shows that eBay and ask.com appear to be the most high profile sites affected by the update.

Pace of video sharing has increased massively

• Research published by Unruly shows that the pace of social video sharing has almost doubled in 12 months and 42% of video shares now happen in the first three days of launch.
• The average number of shares on the day following launch, when the most shares usually happen, has almost doubled from 10% to 18% over the last 12 months, while shares in the first week have also risen from 37% to 65% during the same period.

And finally…

Here is a rather lovely infographic on content marketing in the UK form MSLGROUP…