7 Lessons Learned From 7 Years in SEO
The search industry moves very quickly – many things change but much stays the same too. Jo Turnbull tells about her 7 years in SEO and what she’s learned.
Post from Jo Turnbull
Why an SEO should think more like a publisher

From stone tablets, to papyrus, to vellum, to paper, to computer screen to mobile phone to…
We see that whilst technology constantly changes over time, it’s still the message that is the primary objective of publishing, the act of communication goes from one to many, from many to many. Communication that influences, persuades, angers, motivates… etc.
But what is this to an SEO?
The objective of an SEO is to efficiently get as many people as possible from a search engine to a web page. This is done by ranking that web page higher in the search engine rankings that other web pages.
A good SEO who has mastery of the technology is able to increase the audience of the published message.
Whilst a focus on the technical aspects of this process serves an SEO well, a thorough understanding of the methodology of the art of publishing can take a professional SEO to the next level.
Indeed, we can look at those who are SEO thought leaders and observe that they have a very good understanding of the art of publishing and have attained mastery in the subject.
But it is not about being a thought leader and delivering conference presentations, blog posts, and video demonstration regarding SEO.
It is the understanding that the end result of all these processes and methodologies is all about people receiving a message, and is not about robots crawling the web, or algorithmic changes, or even latent semantic indexing. It’s all about that one person getting the message and for the message to perform its task.
SEO has nothing to do about link building, or does it?

The definition of an SEO has always been blurred around the edges.
It is a new process based on new technology that is constantly evolving, and whilst individuals burn through bytes to expound their own interpretation, there is something that an SEO cannot do without.
Links!
You may argue that an SEO is not about link building, but for the purpose of this argument I have defined an SEO as to efficiently get as many people as possible from a search engine to web page. This is done by ranking that web page higher in the search engine rankings that other web pages.
You cannot do this without links. Links are essential to the SEO, it has to be factored into the process, I don’t know of any SEO who does not concern themselves with links. I don’t know of any SEO who has not deliberately built links for this purpose.
But here is where it gets tricky. You need something to link to, this will be in the form of web content, be it a blog post, infographic, video… etc.
Content is therefore essential, you can’t have links without something to link to, and the mindset of an SEO is not necessarily the mindset of a content creator.
The SEO is usually knee deep in spreadsheets analysing keywords, backlinks, ratios of ‘no-follow’ to ‘do-follow’, tags, disavowing links… etc., rather than something more conducive to the publishing process.
This is where we need to switch to the publishing mindset. In a large agency they will have people whose task it is to be content creators, specialists who can excel in that particular task. Smaller operations can outsource this task to a specialist, but the danger then comes with quality control and project management, while smaller operations and one person set ups will do it all themselves.
It is possible for one person to have mastery in both SEO and publishing, and those who are able to switch between these skills have an edge over those who cannot.
Development of the Publishing Mindset is the most practical way for an SEO to scale their effectiveness
A publishing mindset focuses on the people it wants to attract to its websites. It does this by creating content that has a specific purpose to do achieve the following:
- Attention
- Attraction
- Delivery
- Response
Attention
Content must get attention else it will die.
For a message or web page to get no attention means it may as well not exist. People pay attention to what is important to them. This is mostly not conscious though but is actually controlled by the sub-conscious and primal brain.
When we understand that the sub-conscious can perform 11m cycles, and the sub-conscious can perform 40, we clearly see where the cognition is occurring.
Clearly, our decision making process and what gets our attention is not conscious. The primal brain meanwhile is dealing with the basics of survival, sex, money, death… etc. It keeps us alive and controls our adrenal gland. It excites us with chemicals. No need for a cup of Joe when a Sabre Tooth Tiger has your scent.
The fact that some people sometimes make irrational choices in the content they consume, makes it difficult for someone with a completely logical process to work out what people want in terms of content.
Attraction
Content not only needs to get our attention but it needs to draw us towards it. The headline or the short piece of text posted on social media is the main component of what draws us towards a particular piece of content.
It must act in a magnetic fashion, pulling us toward the content and make it irresistible to our brains, using techniques such as curiosity, greed, cognitive dissonance… etc.
It does this by promising fulfilment. The headline is not the full meal, it is the whiff of a meal, and its intention is to make the mouth water, to induce anticipation. It is not a detailed description of what is contained within the body copy.
This is because of what is happening beneath our conscious thinking. Attraction mostly takes place in our sub-conscious thinking. You have a deadline looming and you are not sure you can make it, and for some reason you end up watching a YouTube video about cats making organic donuts whilst dancing the Merengue.
This is not rational, it is not what you intended, and yet time and time again you as a reader will find that attraction to content goes against your conscious thinking.
What attracts us is not simply the headline, the headline is an important part, but there are other factors at work such as:
- Who is the creator of the content?
- What brand is associated with it?
- Has the content been produced by a member of our tribe?
- Will reading this content make us wealthy?
- Does this content help me achieve my goals?
- Has the content been produced by an acknowledged thought leader within the niche?
We are members of tribes who have allegiance to various groups of people. If the head of that tribe puts their name to a piece of content, or it comes from a tribe you are desperate to be a part of, then it will play a part in being attracted.
We associate with people who share our values and prejudices, content which comes from these types of people will have a stronger attraction.
Leadership can be a powerful thing. When previous success in a niche has been acknowledged, the thought leader in that space does not have to work has hard to gain attraction.
Delivery
Mastery of the art of delivery or production is the mechanical part of the process, and comes down to such fundamentals as discerning which social media platform to promote on.
It is essential to build relationships with people who can help boost your particular message on various social media platforms. Building your own tribe which supports you and viewing it as a valued asset is crucial to a successful publishing strategy. Thus, knowing the difference between Twitter Vs Facebook becomes hugely important, and can mean the difference between success and failure.
But it also comes down to how the content is formatted, what content management system you use, is it set up correctly, are images spaced in a consistent way… etc.?
The mechanics are part of the process just as much as the type of content.
Each publishing platform is different and it’s the little things that could end up making or breaking a well promoted piece of content.
It’s important to note at this point that consistency is also an important part, as a lot of people will be attracted to the content simply because of the content that has preceded it, or that there is a brand attraction, which could be an individual or a corporate brand. Habit is something which plays a large part in this, which we can discuss further in another article.
Response
Getting the desired response from the reader is the point of the whole exercise.
If you are selling a publication, eBook, course… etc. the response may not be as important to you, as you already have the cash in your pocket.
Even then you should still be focused on getting a reaction to your content which satisfies your particular business model.
However, most will be publishing information and communication that is free and so the reaction or response to it becomes the reason the content exists in the first place.
Reactions can be:
- Sign up to an email list
- Buy a product or service
- Build on the emotional attachment to a brand
- Drop a link (remember those)
- Initiate a social signal
- Bookmark the web page
- Increase recognition of a person or brand
- Initiate a social media follow
It is crucial you set the specific objective for the content before the content is even imagined, as it is this that will guide the direction of the content.
In the same way the headline should also be thought of before the content is created as this enables the content to be built around a highly effective headline, rather than trying to fit the headline to the content.
A pre-defined headline will also help to guide the spirit of the content to where it should be.
Type of audience
A publisher should know their audience. They must specifically know what content is going to attract them, and have their desires fulfilled by reading that content.
An SEO is already on the way to knowing the audience in a niche, as this is a part of the SEO process when perfoming keyword research. This gives a valuable insight into the words that the niche is using to search for specific information.
However this only gives a partial insight into the audience, its motivation and desires. We must craft our content to the hungry market and feed them juicy morsels which they cannot resist, and we can only do this if we know exactly what makes their mouths water.
How to research the motivations within a niche
Keyword research, if you are an SEO I assume you already have a grip on this.
Audience research:
- Forums
- “I hate….”
- Offline magazines
- Authority websites
- Thought leaders
Forums
Forums have existed as long as I have used the web, they are often forgotten in the trendy world of social media and content marketing, but they are still very popular and are fantastic sources of data.
Hangout at forums, analyse the repeated gripes, notice what people complain about. These problems will be the most powerful and pressing issues that people will be seeking solutions for.
I hate
Search for “I hate (keyword), “(keyword) is rubbish”, (keyword) is lame… etc. Think of many different types of phrases that are written as an emotional response to keywords in the niche.
These will mostly be negative and will give you are very good idea of what really gets under the skin of people.
Offline magazines
It is still very useful to stand in front of a news stand and digest the headlines displayed on the front cover of a glossy paper magazine.
Headlines writers, particularly for women’s magazines, have a specific task to do, which they need to do using the least amount of words possible.
We often forget, or ignore the offline market, but there is still clever stuff happening in offline publications.
Authority websites
We can quickly ascertain, simply by doing a visual search on Google, which are the websites which have authority within a niche. There are quite a few social media tools that allow us to quickly identify important, authority websites in bulk.
Authority websites may be part of your competition. But never copy the competition, think one step ahead of the competition. If they have thoughts about a new product that is out, position a story that says the product is already out of date.
Websites that command authority are there for a reason, they have perhaps had to blaze the trail, but it is you who will benefit from that and get to build your homestead on fresh and fertile lands.
Watch for articles that repeat. What evergreen content is working, I recently researched a piece for cognitiveseo.com and found it very useful to be able to identify evergreen content in competitors:
By identifying usable, evergreen content in your niche and publishing your own version you can boost the traffic and branding of your website.
Graham Charlton on Evergreen content and why it’s important.
Evergreen content is that which is still interesting and relevant weeks, months or even years after its initial publish date. It doesn’t date like news, and the value is that it can deliver traffic, leads, social shares and can occupy valuable search positions for a prolonged period of time.
Isolating what are evergreen content within a niche is very important in being able to understand what content is working and what is not.
Conclusion
Some call all this content marketing, and whilst that may be an accurate term for certain parts of the publishing process, it does not connect all the dots needed to have a complete understanding of the process involved.
A deeper understanding of the publishing process from creation, to promotion to measurement, is a vital tool for the SEO to add to their skillset.
Everything You Need to Know About Mobile App Search
Posted by Justin_Briggs
Mobile isn’t the future. It’s the present. Mobile apps are not only changing how we interact with devices and websites, they’re changing the way we search. Companies are creating meaningful experiences on mobile-friendly websites and apps, which in turn create new opportunities to get in front of users.
I’d like to explore the growth of mobile app search and its current opportunities to gain visibility and drive engagement.
Rise of mobile app search
The growth of mobile device usage has driven a significant lift in app-related searches. This is giving rise to mobile app search as a vertical within traditional universal search.

While it has been clear for some time that mobile search is important, that importance has been more heavily emphasized by Google recently, as they continue to push
mobile-friendly labels in SERPs, and are likely increasing mobile-friendliness’s weight as a ranking factor.
The future of search marketing involves mobile, and it will not be limited to optimizing HTML webpages, creating responsive designs, and optimizing UX. Mobile SEO is a world where apps, knowledge graph, and conversational search are front and center.
For the
top 10 leading properties online, 34% of visitors are mobile-only (comScore data), and, anecdotally, we’re seeing similar numbers with our clients, if not more.

It’s also worth noting that
72% of mobile engagement relies on apps vs. on browsers. Looking at teen usage, apps are increasingly dominant. Additionally,
55% of teens use voice search more than once per day.
If you haven’t read it, grab some coffee and read
A Teenagers View on Social Media, which is written by a 19-year old who gives his perspective of online behavior. Reading between the lines shows a number of subtle shifts in behavior. I noticed that every time I expected him say website, he said application. In fact, he referenced application 15 times, and it is the primary way he describes social networks.
This means that one of the fasting growing segments of mobile users cannot be marketed to by optimizing HTML webpages alone, requiring search marketers to expand their skills into app optimization.
The mobile app pack
This shift is giving rise to the mobile app pack and app search results, which are triggered on searches from mobile devices in instances of high mobile app intent. Think of these as being similar to local search results. Considering
mobile searcher behavior, these listings dominate user attention.

As with local search, mobile app search can reorder traditional results, completely push them down, or integrate app listings with traditional web results.
You can test on your desktop using a
user-agent switcher, or by searching on your iOS or Android device.
There are slight differences between iPhone and Android mobile app results:

From what I’ve seen, mobile app listings trigger more frequently, and with more results, on Android search results when compared to iOS. Additionally, iOS mobile app listings are represented as a traditional website result listing, while mobile app listings on Android are more integrated.
Some of the differences also come from the differences in app submission guidelines on the two major stores, the Apple App Store and Google Play.
Overview of differences in mobile app results
- Title – Google uses the app listing page’s HTML title (which is the app’s title). iOS app titles can exceed 55-62 characters, which causes wrapping and title truncation like a traditional result. Android app title requirements are shorter, so titles are typically shorter on Android mobile app listings.
- URL – iOS mobile app listings display the iTunes URL to the App Store as part of the search result.
- Icon – iOS icons are square and Android icons have rounded corners.
- Design – Android results stand out more, with an “Apps” headline above the pack and a link to Google Play at the end.
- App store content – The other differences show up in the copy, ratings, and reviews on each app store.
Ranking in mobile app search results
Ranking in mobile app search results is a
combination of App Store Optimization (ASO) and traditional SEO. The on-page factors are dependent upon your app listing, so optimization starts with having solid ASO. If you’re not familiar with ASO, it’s the process of optimizing your app listing for internal app store search.
Basics of ASO
Ranking in the Apple App Store and in Google Play is driven by two primary factors: keyword alignment and app performance. Text fields in the app store listing, such as title, description, and keyword list, align the app with a particular set of keywords. Performance metrics including download velocity, app ratings, and reviews determine how well the app will rank for each of those keywords. (Additionally, the Google Play algorithm may include external, web-based performance metrics like citations and links as ranking factors.)

Mobile app listing optimization
While I won’t explore ASO in-depth here, as it’s very similar to traditional SEO,
optimizing app listings is primarily a function of keyword targeting.
Tools like
Sensor Tower, MobileDevHQ, and App Annie can help you with mobile app keyword research. However, keep in mind that mobile app search listings show up in universal search, so it’s important to leverage traditional keyword research tools like the AdWords Tool or Google Trends.
While there are similarities with ASO, optimizing for these mobile app search listings on the web has some slight differences.
Differences between ASO & mobile app SEO targeting
- Titles – While the Apple App Store allows relatively long titles, they are limited to the preview length in organic search. Titles should be optimized with Google search in mind, in addition to optimizing for the app store. Additionally, several apps aggressively target keywords in their app title, but caution should be used as spamming keywords could influence app performance in Google.
- Description – The app description on the App Store may not be a factor in internal search, but it will impact external app search results. Leverage keyword targeting best practices when writing your iOS app description, as well as your Android app description.
- Device and platform keywords – When targeting for app store search, it is not as important to target terms related to the OS or device. However, these terms can help visibility in external search. Include device and OS terms, such as Android, Samsung Note, iOS, iPad, and iPhone.
App performance optimization
Outside of content optimization, Google looks at the performance of the app. On the Android side, they have access to the data, but for iOS they have to rely on publicly available information.
App performance factors
- Number of ratings
- Average rating score
- Content and sentiment analysis of reviews
- Downloads / installs
- Engagement and retention
- Internal links on app store
For iOS, the primary public metrics are ratings and reviews. However, app performance can be inferred using the App Store’s ranking charts and search results, which can be leveraged as proxies of these performance metrics.
The following objectives will have the greatest influence on your mobile app search ranking:
- Increase your average rating number
- Increase your number of ratings
- Increase downloads
For app ratings and reviews, leverage platforms like
Apptentive to improve your ratings. They are very effective at driving positive ratings. Additionally, paid tactics are a great way to drive install volume and are one area where paid budget capacity could directly influence organic results in Google. Anecdotally, both app stores use rating numbers (typically above or below 4 stars) to make decisions around promoting an app, either through merchandising spots or co-branded campaigns. I suspect this is being used as a general cut-off for what is displayed in universal results. Increasing your rating above 4 stars should improve the likelihood you’ll appear in mobile app search results.
Lastly, think of merchandising and rankings in terms of
internal linking structures. The more visible you are inside of the app store, the more visibility you have in external search.
App web performance optimization
Lastly, we’re talking Google rankings, so factors like links, citations, and social shares matter. You should be
conducting content marketing, PR, and outreach for your app. Focus on merchandising your app on your own site, as well as increasing coverage of your app (linking to the app store page). The basics of link optimization apply here.
App indexation – drive app engagement
Application search is not limited to driving installs via app search results. With app indexing, you can leverage your desktop/mobile website visibility in organic search to drive engagement with those who have your app installed. Google can discover and expose content deep inside your app directly in search results. This means that when a user clicks on your website in organic search, it can open your app directly, taking them to that exact piece of content in your app, instead of opening your website.
App indexation fundamentally changes technical SEO, extending SEO from server and webpage setup to the setup and optimization of applications.

This also fundamentally changes search. Your most avid and engaged user may choose to no longer visit your website. For example, on my Note 4, when I click a link to a site of a brand that I have an app installed for, Google gives me the option not only to open in the app, but to set opening the app as a default behavior.
If a user chooses to open your site in your app, they may never visit your site from organic search again.
App indexation is currently limited to Android devices, but there is evidence to suggest that it’s already in the works and is
soon to be released on iOS devices. There have been hints for some time, but markup is showing up in the wild suggesting that Google is actively working with Apple and select brands to develop iOS app indexing.
URI optimization for apps
The first step in creating an indexable app is to set up your app to support deep links. Deep links are URIs that are understood by your app and will open up a specific piece of content. They are effectively URLs for applications.
Once this URI is supported, a user can be sent to deep content in the app. These can be discovered as alternates to your desktop site’s URLs, similar to how
separate-site mobile sites are defined as alternate URLs for the desktop site. In instances of proper context (on an Android device with the app installed), Google can direct a user to the app instead of the website.
Setting this up requires working with your app developer to implement changes inside the app as well as working with your website developers to add references on your desktop site.
Adding intent filters
Android has
documented the technical setup of deep links in detail, but it starts with setting up intent filters in an app’s Android manifest file. This is done with the following code.
<activity android:name="com.example.android.GizmosActivity"
android:label="@string/title_gizmos" >
<intent-filter android:label="@string/filter_title_viewgizmos">
<action android:name="android.intent.action.VIEW" />
<data android:scheme="http"
android:host="example.com"
android:pathPrefix="/gizmos" />
<category android:name="android.intent.category.DEFAULT" />
<category android:name="android.intent.category.BROWSABLE" />
</intent-filter>
</activity>
This dictates the technical optimization of your app URIs for app indexation and defines the elements used in the URI example above.
- The <intent-filter> element should be added for activities that should be launchable from search results.
- The <action> element specifies the ACTION_VIEW intent action so that the intent filter can be reached from Google Search.
- The <data> tag represents a URI format that resolves to the activity. At minimum, the <data> tag must include the android:scheme attribute.
- Include the BROWSABLE category. The BROWSABLE category is required in order for the intent filter to be accessible from a web browser. Without it, clicking a link in a browser cannot resolve to your app. The DEFAULT category is optional, but recommended. Without this category, the activity can be started only with an explicit intent, using your app component name.
Testing deep links
Google has created tools to help test your deep link setup. You can use
Google’s Deep Link Test Tool to test your app behavior with deep links on your phone. Additionally, you can create an HTML page with an intent:// link in it.
For example
:
<a href="intent://example.com/page-1#Intent;scheme=http;package=com.example.android;end;"> <a href="http://example.com/page-1">http://example.com/page-1></a>
This link would open up deep content inside the app from the HTML page.
App URI crawl and discovery
Once an app has deep link functionality, the next step is to
ensure that Google can discover these URIs as part of its traditional desktop crawling.
Ways to get apps crawled
- Rel=”alternate” in HTML head
- ViewAction with Schema.org
- Rel=”alternate” in XML Sitemap
Implementing all three will create clear signals, but at minimum you should add the rel=”alternate” tag to the HTML head of your webpages.
Effectively, think of the app URI as being similar to a mobile site URL when
setting up a separate-site mobile site for SEO. The mobile deep link is an alternative way to view a webpage on your site. You map a piece of content on your site to a corresponding piece of content inside the app.
Before you get started, be sure to
verify your website and app following the guidelines here. This will verify your app in Google Play Developer Console and Google Webmaster Tools.
#1: Rel=”alternate” in HTML head
On an example page, such as example.com/page-1, you would add the following code to the head of the document. Again, very similar to separate-site mobile optimization.
<html> <head> ... <link rel="alternate" href="android-app://com.example.android/http/example.com/page-1" /> ... </head> <body> </body>
#2: ViewAction with Schema.org
Additionally, you can reference the deep link using Schema.org and JSON by using a
ViewAction.
<script type="application/ld+json">
{
"@context": "http://schema.org",
"@type": "WebPage",
"@id": "http://example.com/gizmos",
"potentialAction": {
"@type": "ViewAction",
"target": "android-app://com.example.android/http/example.com/gizmos"
}
}
</script>
#3 Rel=”alternate” in XML sitemap
Lastly, you can reference the alternate URL in your XML Sitemaps, similar to using the rel=”alternate” for mobile sites.
<?xml version="1.0" encoding="UTF-8" ?> <urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9" xmlns:xhtml="http://www.w3.org/1999/xhtml"> <url> <loc>http://example.com/page-1</loc> <xhtml:link rel="alternate" href="android-app://com.example.android/http/example.com/page-1" /> </url> ... </urlset>
Once these are in place, Google can discover the app URI and provide your app as an alternative way to view content found in search.
Bot control and robots noindex for apps
There may be instances where there is content within your app that you do not want indexed in Google. A good example of this might be content or functionality that is built out on your site, but has not yet been developed in your app. This would create an inferior experience for users. The good news is that we can block indexation with a few updates to the app.
First, add the following to your app resource directory (res/xml/noindex.xml).
<?xml version="1.0" encoding="utf-8"?> <search-engine xmlns:android="http://schemas.android.com/apk/res/android"> <noindex uri="http://example.com/gizmos/hidden_uri"/> <noindex uriPrefix="http://example.com/gizmos/hidden_prefix"/> <noindex uri="gizmos://hidden_path"/> <noindex uriPrefix="gizmos://hidden_prefix"/> </search-engine>
As you can see above, you can block an individual URI or define a URI prefix to block entire folders.
Once this has been added, you need to update the AndroidManifest.xml file to denote that you’re using noindex.html to block indexation.
<manifest xmlns:android="http://schemas.android.com/apk/res/android" package="com.example.android.Gizmos"> <application> <activity android:name="com.example.android.GizmosActivity" android:label="@string/title_gizmos" > <intent-filter android:label="@string/filter_title_viewgizmos"> <action android:name="android.intent.action.VIEW"/> ... </activity> <meta-data android:name="search-engine" android:resource="@xml/noindex"/> </application> <uses-permission android:name="android.permission.INTERNET"/> </manifest>
App indexing API to drive re-engagement
In addition to URI discovery via desktop crawl, your mobile app can integrate
Google’s App Indexing API, which communicates with Google when users take actions inside your app. This sends information to Google about what users are viewing in the app. This is an additional method for deep link discovery and has some benefits.
The primary benefit is the ability to appear in
autocomplete. This can drive re-engagement through Google Search query autocompletions, providing access to inner pages in apps.

Again, be sure to
verify your website and app following the guidelines here. This will verify your app in Google Play Developer Console and Google Webmaster Tools.
App actions with knowledge graph
The next, and most exciting, evolution of search is leveraging actions. These will be powerful when
combined with voice search, allowing search engines to take action on behalf of users, turning spoken language into executed actions.
App indexing allows you to take advantage of actions by allowing Google to not only launch an app, but execute actions inside of the app. Order me a pizza? Schedule my meeting? Drive my car? Ok, Google.

App actions work via entity detection and the application of the knowledge graph, allowing search engines to understand actions, words, ideas and objects. With that understanding, they can build an action graph that allows them to define common actions by entity type.
Here is a list of actions currently supported by Schema.org
- AchieveAction
- AssessAction
- ConsumeAction
- ControlAction
- CreateAction
- FindAction
- InteractAction
- MoveAction
- OrganizeAction
- PlayAction
- SearchAction
- TradeAction
- TransferAction
- UpdateAction
For example, the PlayAction could be used to play a song in a music app. This can be achieve with the following markup.
<script type="application/ld+json">
{
"@context": "http://schema.org",
"@type": "MusicGroup",
"name": "Weezer", "potentialAction": {
"@type": "ListenAction",
"target": "android-app://com.spotify.music/http/we.../listen"
}
}
</script>

Overview of mobile app search opportunities
In summary, there are five primary ways to increase visibility and engagement for your mobile app in traditional organic search efforts.

The growth of mobile search is transforming how we define technical SEO, moving beyond front-end and back-end optimization of websites into the realm of structured data and application development. As app indexing expands to include iOS, I suspect the possibilities and opportunities associated with indexing applications, and their corresponding actions, to grow extensively.
For those with Android apps, app indexing is a potential leapfrog style opportunity to get ahead of competitors who are dominant in traditional desktop search. Those with iOS devices should start by optimizing their app listings, while preparing to implement indexation, as I suspect it’ll be released for iOS this year.
Have you been leveraging traditional organic search to drive visibility and engagement for apps? Share your experiences in the comments below.
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How Hashtags Work on Twitter, Instagram, Google Plus, Pinterest, Facebook, Tumblr, and Flickr
Posted by AnnSmarty
This post was originally in YouMoz, and was promoted to the main blog because it provides great value and interest to our community. The author’s views are entirely his or her own and may not reflect the views of Moz, Inc.
A hashtag is the wonder of the past decade. It was born to address the need to organize and make sense of the overwhelming social media buzz. Thanks to active and creative user adoption, hashtag support has been added to most popular social media platforms.
This article shows how different social media sites make use of hashtags. Most importantly, it shares some insight into how you can make the most effective use of hashtags for your brand.
Twitter hashtags don’t support special characters like +, !, $, %, -, ^, &, *, etc. They do support letters, numbers and _ (underscore).
There are no hashtag limits (length, number) as long as you keep your message within 140 characters (which is already limiting in itself).
While Twitter hashtags are reported to increase engagement, the most efficient way to use them is through hosting and participating in Twitter chats. Here’s a detailed tutorial on hosting a Twitter chat.
Event hashtags (conferences, festivals, etc.) also work very well on Twitter. You don’t need to actually be in an event to network with people through the official hashtag. Event organizers usually market the official hashtag very well, which means additional exposure for you if you use it.
Twitter search results are ranked by most popular. You can switch to “All” results, which are filtered by date.

Useful Twitter Hashtag Tools:
- Hashtagify tracks trending hashtags and shows “related” hashtags for any base terms you provide.
- TwChat lets you discover, participate in, and easily host Twitter chats. It’s also a useful tool for monitoring and archiving any hashtag streams.
Like Twitter, Instagram hashtags don’t support special characters like +, !, $, %, -, ^, &, *, etc. They do support numbers and _.
You can add up to 30 hashtags to a single photo. You can even tag your photo after publishing it. Simply list your hashtags in the comments. (Note that you can only do this for your own uploads.)
Instagram hashtags
increase your following dramatically, especially if you use hot and trending hashtags.
The best use of hashtags on Instagram is to participate in hashtag games like #tbt and #MondayBlues. Both can make your Instagram posting very consistent (e.g., you have a theme for every day of the week) and increase your following and interactions.) In my experience, people are very willing to click these specific hashtags to see the photos of other participants.
Location-based hashtags also work very well for Instagram. I use both abbreviated and full location names (#la and #losangeles, for instance).
Instagram search results are sorted by “most recent”.
Use Websta to track hot hashtags on Instagram.
Google Plus
The only official rule for Google Plus hashtag character support is “no spaces”. However, you may have trouble using any characters (which are not letters, numbers or underscore) because Google Plus will attempt to drop them from the linked part of the hashtag.
There’s no way to make a hashtag with numbers only (e.g., #2015).
Google Plus has perceived hashtags differently from the very start. Instead of letting users organize and monitor their conversations, Google Plus hashtags allow for greater exploration of the platform, by Google and users.
This explains why Google Plus updates are auto-hashtagged, meaning that they are added automatically by Google when the topic is clearly discerned.
There are no known limits to the number of hashtags you can add to Google Plus posts.
Google Plus hashtags seem to work great for exposing your updates to a wider range of people. I haven’t found any research to back this up, but I’ve personally seen them work this way. Any time I use hashtags on Google Plus, I see more people outside of my extended circles like and comment on my content:

Unlike Twitter and Instagram, “specific” hashtags (e.g., games, events, and locations) don’t seem to work well on Google Plus. Instead, I try to let Google understand what my update is about by using descriptive hashtags (e.g., #marketingtips).
Google Plus hashtag search results
seem to be ranked by popularity. Moreover, search results are powered by “related” hashtags. Sometimes the result will even miss your initial search term.

Cyfe is the only tool I know of that supports searching and archiving Google Plus hashtag results.

Pinterest hashtags have been quietly supported for some time. “Supported” means the word after the # is clickable (and only in the description).
There are no official rules or limitations on the number of hashtags you can add to a Pinterest post, and Pinterest hashtags seem to support the same set of characters as most other social platforms do.

Pinterest hashtag support remains limited. If you search Pinterest by a hashtag, search results will include all types of words and phrases from the hashtag. This makes using Pinterest hashtag almost pointless.

The only reasonable way to use Pinterest hashtags is to use them for branding, especially for cross-promotion (to further spread awareness of your event, Twitter chat, etc.).
Tumblr
Tumblr hashtags work similarly to Wordpress tags. They will be linked only in the “tags” field. You can’t create an in-text hashtag by simply adding # in front of a word.
Unlike Wordpress, Tumblr hashtags improve the discoverability of your updates across the whole platform.
Here’s a quick example: I am not really active on Tumblr, but I do post random updates from time to time.
I treat Tumblr more as a curation tool rather than a social media network, so I’ve never cared about hashtags or if my updates get any visibility, which they didn’t until I used a few hashtags in
this post. That day I saw a sudden spike in activity on my pretty abandoned Tumblr blog!

[Note: I did nothing special to create the spike. All I did was adding a few hashtags. Seems pretty easy, right?]
You can have spaces, apostrophes, commas, dots, and many other symbols in your Tumblr hashtags.

There are no limitations as to how many hashtags you can use on Tumblr, but only the first five hashtags you use are searchable. Your update will only make it to the search results if it’s an original one, not a re-blog, so don’t bother adding tags if you re-blog.
Any hashtag search will bring up users who recently used those hashtags for you to follow, which means that hashtags are huge for acquiring followers on Tumblr.

Tumblr filters hashtag search results by “most popular” by default. You can switch this to “most recent”.
Furthermore, Tumblr has a “track your tags”
feature which allows anyone to add hashtag search results to their “favorite search”. There are no stats available as to which hashtags are tracked by more people, though.
Flickr
Flickr allows all sorts of symbols to be typed after the #, but
seems to only link letters and numbers. While serving the same goal (e.g., organizing photos), Flickr tags and hashtags do behave slightly differently.
- Clicking on a Flickr tag brings you to search/?tags= page, where you can filter by license, search for groups, and more.
- Clicking on a Flickr hashtag brings you to /explore/ page, which shows related [hash]tags and the photos with the same tags (yes, that’s confusing). These results are sorted by “most recent” by default, although you can switch to “most interesting.”

It’s still not quite clear whether hashtags improve visibility on Flickr, or how different they are from tags, which have existed on the platform for ages. The fact that Flickr hashtags were announced and are now proactively supported in the iOS app may indicate that the whole point of a hashtag on Flickr is to make it easier to organize your photos from the iPhone.
Facebook hashtags support the standard set of characters that most popular social platforms support.

There are no limitations as to the number of hashtags you can add to a Facebook update.
Facebook hashtag search is somewhat weird. Try searching for #california, for example. You’ll likely end up landing on a Facebook page instead of a hashtag search results page.

An easier way to generate hashtag search results is to simply add the hashtag after facebook.com/hashtag/ (e.g., facebook.com/hashtag/dogs).
You can also bring up hashtag search results by clicking on any hashtag in your Facebook stream. Facebook’s ranking algorithm is complicated. It seems to be a mix of lots of factors, including how closely you are related to the person posting the update, how often you interact with him/her, how popular the actual update is, etc.
I don’t use hashtags on Facebook beyond random cross-posting from Instagram. I have also seen quite a few of my friends become irritated when someone uses hashtags, so I guess it’s too early to tell. With Instagram’s help, however, hashtags may ultimately become widely adopted by Facebook users.
To sum up…
| Google Plus | Tumblr | Flickr | |||||
|
Introduced |
August 23, 2007 | January 27, 2011 | September 25, 2013 | N/A | June 12, 2013 | August 18, 2009 | March 17, 2013 |
|
Supported characters |
Letters, numbers and _ | Letters, numbers and _ | Letters, numbers and _ ()no numbers-only hashtags | Letters, numbers and _ | Letters, numbers and _ | Any | Letters and numbers |
|
Limitations |
None | 30 hashtags per update, max | None | None | None | None | None |
|
|
Brand events and hold / participate in Twitter chats | Build a brand following by participating in Instagram games |
Allow Google Plus to better understand what your update is about |
[Don’t work for discover-ability. May still be used for branding and cross-promotion] | [Don’t really work for discover-ability. Getting used more often thanks to cross-posting from Instagram] | Organize your updates and build your following | Make it easier to organize your photos from mobile device |
|
Search results |
Are ranked by most popular (You can switch to “All” which are filtered by date) | Are sorted by “most recent” | Seem to be ranked by most popular (No way to change) | Are ranked by most popular | Are ranked by many factors, including relation and popularity | Are ranked by most popular by default (You can switch to most recent) | Are ranked by most recent by default (You can switch to most interesting) |
|
Best tools |
Hashtagify & TwChat | Websta | Cyfe | – | – | – | – |
(All images in this post were created by the author)
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