Live @ SMX West: Top Social Tactics For The Search Marketer

Are you a search marketer who’s been tasked with taking on social media marketing for your firm or client? You’ve probably noticed that the chops and tactics you’ve developed for organic optimization or paid search campaigns are radically different from the techniques that social…

Please visit Search Engine Land for the full article.

Measure For Business Benefit

Matt Cutts is just toying with SEO’s these days.

Going by some comments, many SEOs still miss the big picture. Google is not in the business of enabling SEOs. So he may as well have a little fun – Matt has “called it” on guest posting.

Okay, I’m calling it: if you’re using guest blogging as a way to gain links in 2014, you should probably stop. Why? Because over time it’s become a more and more spammy practice, and if you’re doing a lot of guest blogging then you’re hanging out with really bad company.

The hen-house erupted.

The hens should know better by now. If a guest post is good for the audience and site, then do it. If it’s being done for no other reason than to boost rank in Google, then that’s a sign a publishing strategy is weak, high risk, and vulnerable to Google’s whims. Change the publishing strategy.

Measuring What Is Important

Although far from perfect, Google is geared towards recognizing utility. If Google doesn’t recognize utility, then Google will become weaker and someone else will take their place. Only a few people remember Alta Vista. They didn’t provide much in the way of utility, and Google ate their lunch.

Which brings me onto the importance of measurement.

It’s important we measure the right things. If people get upset because guest posting is called out, are they upset because they are counting the number of inbound links as if that were the only benefit? Why are they counting inbound links? To get a ranking boost? So, why are some people getting upset? They know Google doesn’t like marketing practices that serve no other purpose than to boost rank. Or are people concerned Google might confuse a post of genuine utility with link spam?

A publishing strategy based on nothing more than Google rankings is not a publishing strategy, it’s a tactic. Given the changes Google has made recently, it’s not a good tactic, because if they can isolate and eliminate SEO tactics, they will. Those who guest post on other sites, and offer guest post placement in order to provide utility, should continue to do so. They are unlikely to eliminate genuine utility, regardless of links, and at worst, they’ll likely ignore the site it appears on.

Interesting

To prosper, we need to be more interesting that the next guy. We need to focus on delivering “interestingness”.

The buzzword term is “visitor engagement”, but that really means “be interesting”. If we provide interesting material, people will read it, and if we provide it on a regular basis, they might come back, or remember our brand name, and then search on that brand name, and then they might link to it, and that this activity combined helps us rank. Ranking is a side effect of being genuinely interesting.

This is not to say measuring links, or page views, are unimportant. But they can be an oversimplification when taken in isolation.

Demand Media’s eHow focused on pageviews rather than engagement. Which is a big part of the reason why the guys who sold them eHow were able to beat them with wikiHow.

Success depends on achieving the underlying business goal. Perhaps high page views are not important if a site is targeting a very specific audience. Perhaps rankings aren’t all that important if most of the audience is on social media or repeat business. Sometimes, focusing on the wrong metrics leads to the wrong marketing tactics.

What else can we measure? Some common stuff….

  • Page views
  • Subscriptions
  • Comments
  • Quality of comments
  • Syndication
  • Time on site
  • Videos watched
  • Unique visitors
  • Traffic sent to partner sites
  • Bookmarking activity
  • Search engine exposure
  • Brand searches
  • Offline mentions
  • Online mentions
  • Customer satisfaction
  • Conversion rates
  • Number of inquiries
  • Relationships
  • Sales
  • Reduced costs

The choice of what we measure depends on what we’re trying to achieve. The SEO may say they are trying to achieve a high rank, but why? To get more traffic, perhaps. Why do we want more traffic? In the hope more people will buy our widget.

So, if buying more widgets is the goal, then perhaps more energy needs to be placed into converting the traffic we already have, as opposed to spending the same energy getting more? Perhaps more time needs to be spent on conversion optimization. Perhaps more time needs to be spent refining the offer. Or listening to customers. Hearing their objections. Writing Q&A that addresses those objections. Guest posting somewhere else and addressing industry wide objections. Thinking up products to sell to previous customers. Making them aware of changes via an email list. Optimizing the interest factor of your site to make it more interesting than your competitors, then treat the rankings as a bonus. Link building starts with “being interesting”.

When it comes to the guest post, if you’re only doing it to get a link, then you’re almost certainly selling yourself short. A guest post should serve a number of functions, such as building awareness, increasing reach, building brand, and be based on serving your underlying marketing objective. Pick where you post carefully. Deliver real value. If you do guest post, always try and extract way more benefit than just the link.

There was a time when people could put low-quality posts on low-quality sites and enjoy a benefit. But that practice is really just selling a serious web business short.

How Do We Know If We’re Interesting?

There are a couple of different types of measurement marketers use. One is an emotional response, where the visitor becomes “positively interested”. This is measured by recall studies, association techniques, customers surveys and questionnaires. However, the type of response on-line marketers focus on, which is somewhat easier to measure, is behavioural interest. When people are really interested, they do something in response.

So, to measure the effectiveness of a guest posting, we might look for increased name or brand searches. More linkedin views. We might look at how many people travel down the links. We look at what they do when they land on the site, and – the most important bit – whether they do whatever that thing is that translates to the bottom line. Was it subscribing? Commenting? Downloading a white paper? Watching a video? Getting in contact? Tweeting? Bookmarking? What was that thing you wanted them to do in order to serve your bottom line?

Measurement should be flexible and will be geared towards achieving business goals. SEOs may worry that if they don’t show rankings and links, then the customer will be dissatisfied. I’d wager the customer will be a lot more dissatisfied if they do get a lot of links and a rankings boost, yet no improvement in the bottom line. We could liken this to companies that have a lot of meetings. There is an air of busyness, but are they achieving anything worthwhile? Maybe. Maybe not. We should be careful not to mistake frenzy for productivity.

Measuring links, like measuring the number of meetings, is reductive. So is measuring engagement just by looking at clicks. The picture needs to be broad and strategic. So, if guest posts help you build your business, measured by business metrics, keep doing them. Don’t worry about what Google may or may not do, because it’s beyond your control, regardless.

Control what you can. Control the quality of information you provide.

Categories: 

Affiliate programs and added value

Webmaster level: All

Our quality guidelines warn against running a site with thin or scraped content without adding substantial added value to the user. Recently, we’ve seen this behavior on many video sites, particularly in the adult industry, but also elsewhere. These sites display content provided by an affiliate program—the same content that is available across hundreds or even thousands of other sites.

If your site syndicates content that’s available elsewhere, a good question to ask is: “Does this site provide significant added benefits that would make a user want to visit this site in search results instead of the original source of the content?” If the answer is “No,” the site may frustrate searchers and violate our quality guidelines. As with any violation of our quality guidelines, we may take action, including removal from our index, in order to maintain the quality of our users’ search results. If you have any questions about our guidelines, you can ask them in our Webmaster Help Forum.

Posted by Chris Nelson, Search Quality Team

SMX West Rates Increase Saturday – Register Now, Save $200!

Early Bird rates for Search Engine Land’s SMX West conference expire Saturday. Register now and get three days of exceptional content and invaluable networking for only $1595. Join us March 11-13 in San Jose, CA for expert tactics, best practices and strategies to help you adapt and succeed…

Please visit Search Engine Land for the full article.

What type of content should be served to potential customers?

Long form vs. short form content

Naturally one would think that long form content is the answer; it provides more information and offers more opportunity to convince the user to continue further down the funnel.

However, according to Statistic Brain, the average attention span of people in 2013 is eight seconds. This is eight seconds to capture your website users’ interest. Does long form content really work?

The answer is yes and no. As mentioned earlier, there are many different types of consumers who are all at different parts of the sales cycle.

Depending on what type of consumer you’re dealing with, the answer to this question will change. It’s important to first understand the different types of content there are.

The four types of content

In a study conducted by Smart Insights, there are four types of content:

  • Entertain: This includes games, quizzes, and other types of material that is primarily meant to engage the user and amuse them.
  • Inspire: Inspirational content is more meant to motivate the user, who is closer to purchase, to continue and actually make the purchase. This can include reviews, success stories, and other user generated endorsements.
  • Educate:This type of content is meant to provide as much information to the consumer as possible. Educational content can material such as whitepapers, press releases, and other informational content.
  • Convince: This type of content is closely related to content that is meant to inspire, however it presents the case with more factual information. These types of content can include webinars, feature lists, demos, and other material that will persuade the user to convert.

All of these types of content serve their purpose and many can come in long or short form. However, when should you use an entertaining quiz or an educational whitepaper? You need to understand your consumer. 

Who is your consumer?

With over 150m of these consumers, there is a large range of people you need to consider. Your industry and product or service will narrow which type of consumer you’re targeting. However, there often will be different consumers looking for the same type of service. For example, let’s take a cleaning service:

On the Molly Maid information page, it is apparent the company is targeting women, specifically moms. It provides informational and entertaining content on the right side and give the consumer a chance to become comfortable with the brand.

It also evokes an emotional response by showing support for women and children who have suffered domestic violence with the Ms. Molly Foundation blurb on the left.

 

Now let’s look at another cleaning service. On the Chicago-based Corporate Cleaning Services information page, the content displayed is a little different. It provides a list of its professional associations, a quick blurb of the benefits, and another short list of the services provided.

This page is certainly constructed with more educational and convincing content for the busy professional in charge of hiring such a service who wants the facts quick.

Search still matters

You can have compelling, well-assembled and targeted content, but if consumers can’t find your website it will have no impact.

There are more than 1bn queries searched in Google daily, and some of this volume is your audience. While Google Panda forced SEO professionals to focus more on content marketing and providing the right kind of content based on the audience and intent of the website, it didn’t kill SEO.

In the past, one could create a thin page of content focused on a keyword or keywords, and that was enough to make the content visible to the consumer. This traffic didn’t necessarily convert as well or create brand loyalty. It did, however, put the brand in front of the consumer, which is sometimes all it takes.

What needed to happen was for SEO and content marketing to find a way to work together to provide the right kind of content, at the right length, geared toward the target audience, and use the preferred user search language to maximize content visibility.

If you can find out what your audience is interested in, determine how they specifically search for it in Google, and deliver the right type of content corresponding with where a particular consumer is in the sales cycle, you’ve combined content marketing and SEO.

So, which kind of content should I use?

With all of this in mind, you need to consider various things. Is your product or service a more emotional or rational need? Where in the sales cycle do you have gaps in content? What are people in the industry searching for and interested in?

Once you determine the content you need, never forget to test and experiment. It could seem like one form of content should work for your target audience, but if you don’t try out different types of content you will never know if an endorsement from a customer or a simple list of features works best.

Keyword Research After The Keyword Tool, (Not Provided) & Hummingbird Apocalypse

It wasn’t all that long ago that our world came crashing down around us. In a very short span of time, Google took keyword research and ripped out its heart and shoved it down its throat. Then, it put all our keywords through a meat grinder. Then cooked them up, ate the dish with a […]

Please visit Search Engine Land for the full article.

Israel Wants To Tax Google To Support Local Content Publishers

A new bill making its way to Israel’s parliament (the Knesset) would assess a tax of 7 percent on search engine ad revenues to subsidize local content publishers. The story was reported in the Financial Times. While it’s not explicit or exclusive to any individual company, the bill has been…

Please visit Search Engine Land for the full article.

The Three-legged Stool of Content Has Gone Tipsy

For years I have been telling people that there are three types of content that are relatively easy to produce and which draw a lot of interest from random searchers: news, opinion, and humor. Over the past year, however, I have noticed the effectiveness of one of those options flattening out. The only explanation I can offer is that everyone is trying to do the same thing. Doing what your competitors do won’t help you differentiate yourself from them. So, everyone now seems to be chasing the news. I see this a great deal in affiliate marketing, where the hard core affiliates are trying to get more eyeballs on their calls-to-action. Many of these folks would rather put their tables with affiliate codes on the front page/root URL of their sites than actual news headlines, but even when you focus on the news you’re still running up against dozens, sometimes hundreds of other sites in your microniche that are all trying to attract search traffic with the same news. The thing about news is that people who want to stay informed about current events in a particular industry have mostly found the niche sites they will favor. Entering the field […]